The HuntingPA.com Outdoor Community

The HuntingPA.com Outdoor Community (https://www.huntingpa.com/forums/)
-   Archery Gear Forum (https://www.huntingpa.com/forums/49-archery-gear-forum/)
-   -   Rage Broadheads (https://www.huntingpa.com/forums/49-archery-gear-forum/79871-rage-broadheads.html)

GobbleBuck 05-13-2013 07:24 PM

Rage Broadheads
 
I dont usually tout a product, but I am going to tout Rage a little specifically for their customer service.
I was trying to order up some rage 125 crossbow heads for my dad for his birthday, but their site didnt allow the option for an APO billing address. This has been a problem with a couple other companies that I have tried to order stuff from this year and they more or less said "hey, thanks for your service but sorry bout your luck, we cant help."
With this in mind I called rage kinda disappointed, but they lady that I talked to was more than happy to help. She hand jammed the order for me and ran the credit card through right there so that my billing address wasnt a problem.
Anyway, thought I would give credit where it is due. I was already a fan of Rage but this just kinda sealed the deal for me. Down-to-earth people are much nicer to deal with, that is for sure. Thought I would pass this along in case anyone was on the fence! The little extra mile they showed did a lot for me and future customer loyalty! https://www.huntingpa.com/forums/i...ies/thumbs.gif

dce 05-13-2013 09:52 PM

Re: Rage Broadheads
 
It's been my experience that most outdoor-related companies treat people right,which is a nice change of pace.

SoYoCoTransplant 06-15-2013 03:10 PM

Re: Rage Broadheads
 
Nice!

sako master 07-16-2013 03:49 AM

Re: Rage Broadheads
 
After dealing with some long hours on hold just to speak with someone that can hardly speak English, I understand how nice it is when someone actually helps

97dakota 08-13-2013 01:04 AM

Re: Rage Broadheads
 
Nice to hear. Glad to hear Rage customer service is as good as their products!


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