T/C customer service - The HuntingPA.com Outdoor Community
 
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post #1 of 3 (permalink) Old 07-16-2013, 05:30 PM Thread Starter
Diehard Outdoorsman
 
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T/C customer service

After the take over of T/C by smith/Wesson i have seen many comments of poor service etc. I needed a grip cap for a pistol grip so today i called T/C customer service and what a pleasant surprise , the lady was very knowledgeable , checked inventory found my part and then told me it is a NO CHARGE part and will be shipped out yet today.

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post #2 of 3 (permalink) Old 07-16-2013, 10:10 PM
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Re: T/C customer service

I hope it works out for you. I was told the same thing in January of 2012, I'm still waiting for my part to get here. I hope it doesn't take much longer...

Free Madcatter!
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post #3 of 3 (permalink) Old 07-25-2013, 04:19 PM Thread Starter
Diehard Outdoorsman
 
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Re: T/C customer service

Quote:
Originally Posted by John-PA
I hope it works out for you. I was told the same thing in January of 2012, I'm still waiting for my part to get here. I hope it doesn't take much longer...
Just a FYI , recieved my parts as promised by T/C within 5 days of ordering them.

Save a wolf , take one to the taxidermist
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