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Join Date: Apr 2006
Location: pa,crawford county
This is why you buy a Reconyx.
My camera was having an issue so I sent it in even though it was out of warranty. The following is what they did to the camera and you can see what they charged me.
They also sent me a prepaid UPS label so I didn't need to pay for anything.
Talk about a company that stands behind it's products!!
Serial Number H600**********
Note from repair technician The problem you were seeing with dark/dim night pictures was due to a malfunctioning IR LED board. We replaced the part.
The problem you were seeing with blurry daytime images was due to a malfunctioning day/night exchanger. We replaced the part and re-focused the lens.
While the camera was here we updated the LCD screen and SD memory card holder.
Below is a summary of the repair:
IR LED Board Replaced
Replaced battery terminal
Replaced battery wire harness.
Replaced LCD Screen
Replaced day/night exchanger.
Replaced SD Holder
Note from quality assurance technician This camera went through an extensive testing process to verify it is working correctly. In addition, the focus was verified and the firmware was updated to the latest version.
Repair Cost $0.00
If Tyranny and Oppression come to this land, it will be in the guise of fighting a foreign enemy JM