This is why you buy a Reconyx. - The HuntingPA.com Outdoor Community
Reply
 
LinkBack Thread Tools
post #1 of 14 (permalink) Old 06-06-2012, 07:34 PM Thread Starter
The Man
 
rrroae's Avatar
 
Join Date: Apr 2006
Location: pa,crawford county
Posts: 6,030
Back To Top
This is why you buy a Reconyx.

My camera was having an issue so I sent it in even though it was out of warranty. The following is what they did to the camera and you can see what they charged me.


They also sent me a prepaid UPS label so I didn't need to pay for anything.



Talk about a company that stands behind it's products!!




Model HC600
Serial Number H600**********
Note from repair technician The problem you were seeing with dark/dim night pictures was due to a malfunctioning IR LED board. We replaced the part.

The problem you were seeing with blurry daytime images was due to a malfunctioning day/night exchanger. We replaced the part and re-focused the lens.

While the camera was here we updated the LCD screen and SD memory card holder.

Below is a summary of the repair:

IR LED Board Replaced
Replaced battery terminal
Replaced battery wire harness.
Replaced LCD Screen
Replaced day/night exchanger.
Replaced SD Holder
Updated Firmware.
Note from quality assurance technician This camera went through an extensive testing process to verify it is working correctly. In addition, the focus was verified and the firmware was updated to the latest version.
Repair Cost $0.00

If Tyranny and Oppression come to this land, it will be in the guise of fighting a foreign enemy JM
rrroae is offline  
Sponsored Links
Advertisement
 
post #2 of 14 (permalink) Old 06-07-2012, 12:03 AM
Super Moderator
 
BCozhunter's Avatar
 
Join Date: May 2007
Location: Close Enough! At least in the right country and state now.
Posts: 25,865
Back To Top
Re: This is why you buy a Reconyx.


Shoot straight

People are sick of politicians, and me, I hate cats in the house.
BCozhunter is offline  
post #3 of 14 (permalink) Old 06-07-2012, 12:14 AM
The Man
 
Join Date: Feb 2009
Location: somewere hunting or fishing
Posts: 8,449
Back To Top
Re: This is why you buy a Reconyx.

ya get what you pay for, quality expensive camera gets you realy good customer service and the avalibility to get it repaired.
turkey4life is offline  
Sponsored Links
Advertisement
 
post #4 of 14 (permalink) Old 06-07-2012, 01:18 AM
Regular Member
 
Join Date: Jul 2010
Location: Manitoba, Canada
Posts: 1,142
Back To Top
Re: This is why you buy a Reconyx.

Nice to hear they repaired your camera. Excellent customer service. Thanks for sharing.
littlegopher is offline  
post #5 of 14 (permalink) Old 06-07-2012, 02:13 AM
Sage
 
Peppy's Avatar
 
Join Date: Dec 2001
Location: Holtwood, PA U.S.A.
Posts: 20,973
Back To Top
Re: This is why you buy a Reconyx.

Thanks for posting that info... Nice to hear the good stuff many companys still provide their customers.

Where have you been? I had to work late... Oh these? Yeah, it was 'camo day' at work again .
Peppy is offline  
post #6 of 14 (permalink) Old 06-07-2012, 10:48 AM
Frequent Contributor
 
Join Date: Jan 2010
Location: pa
Posts: 765
Back To Top
Re: This is why you buy a Reconyx.

You would NEVER get that from Cuddy! Never own Another!

!
Antler is offline  
post #7 of 14 (permalink) Old 06-07-2012, 11:08 AM
The Man
 
bigt557's Avatar
 
Join Date: Dec 2008
Location: Fayette Co Pa
Posts: 8,103
Back To Top
Re: This is why you buy a Reconyx.

bigt557 is offline  
post #8 of 14 (permalink) Old 06-07-2012, 12:14 PM Thread Starter
The Man
 
rrroae's Avatar
 
Join Date: Apr 2006
Location: pa,crawford county
Posts: 6,030
Back To Top
Re: This is why you buy a Reconyx.

Quote:
Originally Posted by turkey4life
ya get what you pay for, quality expensive camera gets you realy good customer service and the avalibility to get it repaired.

Yep!


I consider these the only commercial quality camera besides Buckeye and they are produced in the USA to boot.


My brother had a 3 year old Reconyx that had an issue and they repaired that for free even though it was 2 years past warranty.

If Tyranny and Oppression come to this land, it will be in the guise of fighting a foreign enemy JM
rrroae is offline  
post #9 of 14 (permalink) Old 06-07-2012, 07:59 PM
Sage
 
Join Date: Nov 2001
Location: Pa
Posts: 21,852
Back To Top
Re: This is why you buy a Reconyx.

That is the exact reason I went with Reconyx after reading tons of reviews.

BTW: I just got an e-mail from Reconyx and they are comming out with a "WhiteFlash" that takes color photos at night but says the range is 30ft. It's only going to be available in the pro version...PC850

I have the PC800 and I am pretty content with the "Low Glo" technology.

White House moves to ban shredded cheese...Wants to make America grate again.
SigPro2340 is offline  
post #10 of 14 (permalink) Old 06-07-2012, 09:00 PM Thread Starter
The Man
 
rrroae's Avatar
 
Join Date: Apr 2006
Location: pa,crawford county
Posts: 6,030
Back To Top
Re: This is why you buy a Reconyx.

Quote:
Originally Posted by SigPro2340
....
BTW: I just got an e-mail from Reconyx and they are comming out with a "WhiteFlash" that takes color photos at night but says the range is 30ft. It's only going to be available in the pro version...PC850

.....

I'm interested in the white flash but 30 ft isn't much range. Really hoping they do something with video shortly as well.

If Tyranny and Oppression come to this land, it will be in the guise of fighting a foreign enemy JM
rrroae is offline  
Reply

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the The HuntingPA.com Outdoor Community forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in










Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page



Posting Rules  
You may not post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome