Back To Top
Join Date: Jan 2007
Location: southcentral, pa.
Re: barnett preditor?
I shot barnett's for 15 years, always had EXCELENT service with the company. But then, 3 years ago I had a problem with my bow that I bought in 2008. I called them as I have done in the past and got the repair number and sent it to them. 4 months went by and hadn't heard from them, when I called they didn't no anything about my bow or the number. After a month they located it and "repaired" it and sent it to me, it was missing my crank. They sent me a new one (but wrong one for the bow). After about 2 months I got the right crank, and was able to finally shoot it. The thing still was like it was when I sent it to them. Everyone I talked to were not as professional as those that I delt with in the past years, they were down right rude and acted (don't think it was an act) like they could care less. After this feasco I wrote them a letter asking where the friendly customer service was that they were known for by me since the 90's. I guess with the changing of employees also went the customer servise. I since went to Horton. I had always PRIASED the barnett bow for it's performance and the customer service, as you can see I used "HAD". I am not saying that the bows are crap, not at the least, just the service.
Good luck with the bow and even more luck with the service.