Shipping guns = Bad Idea= Not sure what to do.... - The HuntingPA.com Outdoor Community
 
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post #1 of 9 (permalink) Old 04-25-2012, 04:09 AM Thread Starter
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Shipping guns = Bad Idea= Not sure what to do....

Im convinced Ill never get a gun shipped again. I purchased a brand new Benelli Silver Montefeltro from Iowa but when I went to pick it up it got beat up badly in shipping.(yes it was in a hard case even) I declined it and sent it back. I then ordered a new Benelli Legacy from buds gun shop. I went down and picked it up and again the box it came in was beat up from shipping but it looked ok besides one little ding and what I thought was a scratch on the stock that I thought I could live with. I just got it out and was cleaning it and admiring it when I noticed the fore end stock has a crack in it. Not sure now if I should call benelli or buds gun shop. I know Buds will say I should have inspected it and I have a feeling Benelli will say its from shipping and not there fault. I havent even shot the gun yet. It cracked where the stock is extremely thin. Just my luck!!!!


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post #2 of 9 (permalink) Old 04-25-2012, 08:57 AM
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Re: Shipping guns = Bad Idea= Not sure what to do....

I think Buds will stand behind you and get you a new one. Thats an internal crack, easy enough to miss. Stand your ground and tell them what you want done, matter of fact. I have found in these situations to be firm and loud from the get-go. Don't tuck your tail when you go in and ask them what can be done, go in strong and tell them what you want them to do, just keep it polite, you will get results.

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post #3 of 9 (permalink) Old 04-25-2012, 10:46 AM
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Re: Shipping guns = Bad Idea= Not sure what to do....

Who was the shipper? Ups? FedEx? I'm getting ready to ship a couple guns for the first time, and I'm a little concerned. Their 60-70 years old and you can't just call the factory and get replacement parts. I guess that's what insurance is for.

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post #4 of 9 (permalink) Old 04-25-2012, 11:01 AM
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Re: Shipping guns = Bad Idea= Not sure what to do....

first of all, brittanyman, you have been extremely unlucky with your shipping. the majority of new firearms at retail level have had a ride with, fedex, ups, or usps, at least once. the majority arrive unscathed. there will always be a few bugs in the system. i have found that the worst damage comes from the freight companies hauling from the factory to the wholesaler/seller. the wholesaler doesn't open the box to inspect, but simply warehouses and re-ships. damage is not found until purchaser does the minute inspection. buds, due to their volume, will help dealing with the paperwork. don't take "no" for an answer at the customer service level. work up "the chain of command." fwiw
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post #5 of 9 (permalink) Old 04-25-2012, 01:05 PM Thread Starter
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Re: Shipping guns = Bad Idea= Not sure what to do....

The shipper was Fedex, I really hate shipping guns now. Unfortunately Buds told me its out of there hands once I signed for it. I contacted Benelli and although Im scared I have to ship the gun back to them so they can match the wood and inspect the gun. I was suprised though there paying for shipping to and from and said he would expedite everything since its brand new.(probably tell everyone that) They were very easy to deal with though.
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post #6 of 9 (permalink) Old 04-25-2012, 07:00 PM
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Re: Shipping guns = Bad Idea= Not sure what to do....

They should be able to match the wood if you just sent them the fore stock and not the entire gun.




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post #7 of 9 (permalink) Old 04-25-2012, 10:41 PM
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Re: Shipping guns = Bad Idea= Not sure what to do....

There is a guy on another forum I belong to and he paid through the nose on Gunbroker to get a S&W Husqvarna with a Mannlicher stock. When the gun arrived the box had a forklift hole in it. His FFL dealer opened the box and the stock was in two pieces! Dude was furious. He got a refund but it was a fight to ge tit he said.
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post #8 of 9 (permalink) Old 04-26-2012, 11:54 PM Thread Starter
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Re: Shipping guns = Bad Idea= Not sure what to do....

I seen that also, Unbelievable what shipping companys can do to stuff as stated I have seen it first hand myself.
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post #9 of 9 (permalink) Old 05-01-2012, 03:39 PM
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Re: Shipping guns = Bad Idea= Not sure what to do....

cripes! I just shipped a revolver Fedex to a custom shop. Hope it arrives unscathed.

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