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Join Date: May 2009
Location: Butler Pennsylvania
International Angler fly shop
This shop is near Pittsburgh airport. I just wanted to commend them on their excellent staff and customer service.
Yesterday I bought an orvis fly line off of them, when I went to goof off and look at my new fly line when I got home from work last night I realized that the line was cut near the welded loop on the end, and surely would need replaced or repaired.
I drove there today and told the guys working what was going on and without question they swapped it out with a brand new line, no questions asked... They didn't try to blame me, the manufacturer, themselves, or anyone. They simply addresses the situation immediately like professionals and were very polite.
Reasons like this are why we as fly fisherman should all be supporting our local shops. These places are going to become a thing of the past with guys buying everything at field and steam, online, eBay, etc.
Thanks for reading.