Just wanted to put it out there that I feel the guys at RamCat are doing a great job with their customer service. One of the broadheads in a package I purchased did not have threads cut on it. I emailed RamCat from their website and had a reply within an hour. Not only did they replace the head that did not have threads but they also included an additional broadhead for my inconvienence. I emailed them on Saturday and had the new heads Monday. Kudos to them for standing behind their product and providing the type of customer service that so many companies seem to lack nowadays.