Skull cleaning gone wrong
I wanted to get another opinion. I had a company (I will leave out for now) do a bear rug and skull cleaning for me. They sent the rug back and on the invoice noted the skull was also sent. I contacted the company. They said they forgot and would send it out. Well I received the skull and the it looks like it was dropped and broken. The cheek bone was clearly broken in several places and glued back together. I am peeved that they didn't mention anything about the breaks and charged me full price for the cleaning.
I just contacted them telling them I am not happy about sending a broken skull or telling me it was broken. My guess they broke it and didn't send because the glue was drying. Am I over reacting in thinking, I shouldn't be charged full price?