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Join Date: Dec 2005
Location: Westmoreland Co PA
Irish Setter Boots ... Great Customer Service!
I had a pair of very nice Irish Setter Boots (Red Wing Shoe Co) that were a few seasons old but only worn a few tiimes. When the Hydro-Ban waterproofing failed I took them back to our favorite "big box" store . only to be told that they were well past the store's warranty ... Sorry.
I sent them back to Red Wing with a letter but no receipt or proof of where I bought them. In 2 weeks UPS dropped of a NEW Gore-Tex version of my boot with no questions asked.
I just wanted to personally recomend this company,their boots, and above all the way they handle a problem .