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Join Date: May 2009
Location: pa, westmoreland
Tipton / Battenfeld Technologies Inc
For Christmas My wife bought me 4 Tipton cleaning rods. They are a very good one-piece cleaning rod, she bought two for rifle and two for pistol. The one Rifle rod the 22-26 caliber 36 inch rod was a little defective. I tried to clean my Mini-14 with it and the brass tip would not fit down the barrel.
I e-mailed Tipton which is in the Battenfeld group, I did not here back from them for a couple days. Thinking this was the end of it, I checked and the brass tip on the rod looked as though it had been slightly crushed. I filed the tip and was able to get a brush screwed into the Rod. And it seemed to be OK.
I then received an e-mail back from Battenfeld saying they would be sending me a new rod if I sent them my address, I e-mailed them back saying that I had filed and polished the tip and the rod is working fine now.
I received a reply back saying they apologize for any inconvenience and wanted my home address, as they would still be sending a replacement rod.
Tipton Rods are more expensive than some cleaning rods but its good to know they stand behind their products 110%.