Tipton / Battenfeld Technologies Inc - The HuntingPA.com Outdoor Community
 
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post #1 of 3 (permalink) Old 02-13-2014, 11:14 AM Thread Starter
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Tipton / Battenfeld Technologies Inc

For Christmas My wife bought me 4 Tipton cleaning rods. They are a very good one-piece cleaning rod, she bought two for rifle and two for pistol. The one Rifle rod the 22-26 caliber 36 inch rod was a little defective. I tried to clean my Mini-14 with it and the brass tip would not fit down the barrel.

I e-mailed Tipton which is in the Battenfeld group, I did not here back from them for a couple days. Thinking this was the end of it, I checked and the brass tip on the rod looked as though it had been slightly crushed. I filed the tip and was able to get a brush screwed into the Rod. And it seemed to be OK.

I then received an e-mail back from Battenfeld saying they would be sending me a new rod if I sent them my address, I e-mailed them back saying that I had filed and polished the tip and the rod is working fine now.

I received a reply back saying they apologize for any inconvenience and wanted my home address, as they would still be sending a replacement rod.

Tipton Rods are more expensive than some cleaning rods but its good to know they stand behind their products 110%.
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post #2 of 3 (permalink) Old 02-13-2014, 01:05 PM
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Re: Tipton / Battenfeld Technologies Inc

Well at least they did do something about a problem that was "apparently" theirs... glad you got it to work, and now you have a spare....

4C

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post #3 of 3 (permalink) Old 02-13-2014, 04:17 PM
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Re: Tipton / Battenfeld Technologies Inc

The Battenfeld group, I believe, was all Larry Potterfield (a.k.a. of Midway USA....... thanks for your business).

It has since been sold into the portfolio of private investment firm Clearview Capital.

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