Browning HELP..... - The HuntingPA.com Outdoor Community
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post #1 of 19 (permalink) Old 12-12-2012, 12:29 AM Thread Starter
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Browning HELP.....

Ok so last deer season my Browning A Bolt 300WSM. I shoot at a deer and the bolt cycled but the lugs sheared off in the action.
I was using factory ammo per Browning specs.

I sent the rifle back to browning and 3 months later I got a letter with a parts list with labor cost and that any other issues they might find along the way that they would contact me before they proceeded for permission due to extra costs and what not.

So I sent them a check for $218 as per their instructions and today I came home to find UPS notice tagged to my door.

Late for deer season but I finally would have my gun back.
I rushed to the local UPS center to pick it up.

When I opened the box I found a refurbished X Bolt.
Not my A bolt.
In the box was a receipt for parts for my A Bolt but as I looked again it wasn't my A Bolt it was an X Bolt.
I was never contacted by Browning about this change or to say that they were unable to complete the work.

This was the only gun my Dad ever bought me, so you can imagine the sentimental value it holds for me.

I'm looking for some help here I know I'm calling first thing in the morning.
Is this kind of thing common practice?
Did I get screwed as bad as I think I did?

Thanks for any insight in advance.




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post #2 of 19 (permalink) Old 12-12-2012, 01:12 AM
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Re: Browning HELP.....

That stinks, hopefully they can get you fixed up tomorrow. I have never had good experiences with Browning customer service.

Mac
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post #3 of 19 (permalink) Old 12-12-2012, 01:37 AM
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Re: Browning HELP.....

Wow..I would expect that they would communicate to you any issues and offer you the option of taking the gun to a gunsmith before they just tossed your old gun away.
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post #4 of 19 (permalink) Old 12-12-2012, 01:37 AM
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Re: Browning HELP.....

Lets hope you get takin care of.
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post #5 of 19 (permalink) Old 12-12-2012, 02:04 AM
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Re: Browning HELP.....

One word Remington I have had great service from them !!
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post #6 of 19 (permalink) Old 12-12-2012, 02:56 AM Thread Starter
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Re: Browning HELP.....

I'm At loss for words. I sent that rifle to them in march and just now got it back and they wouldn't repair it for free. Even tho it was defective they said I had to pay for repairs since its older than five years old. You would think that browning would stand behind their product no matter what on defective parts....
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post #7 of 19 (permalink) Old 12-12-2012, 11:44 AM
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Re: Browning HELP.....

For future reference find yourself a qualified local gunsmith.

As soon as they said they were charging, I would have told them to send it back to me.

The deer didn't disappear.... the 250,000 guys who used to walk around and make the deer move did.
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post #8 of 19 (permalink) Old 12-12-2012, 08:30 PM
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Re: Browning HELP.....

I know this doesn't help but how can they just send you a rifle that isn't yours with out going through an ffl? Keep us posted cause I am very curious as to how this turns out.

the thrill is not in the kill, but in the experience
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post #9 of 19 (permalink) Old 12-12-2012, 09:33 PM
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Re: Browning HELP.....

Was gettin an X-Bolt a step up over an A-Bolt?
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post #10 of 19 (permalink) Old 12-12-2012, 11:06 PM
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Re: Browning HELP.....

The manufacturer can replace a defective firearm. They take care of the paper work with the BATF.The serial numbered parts of the original gun are destroyed.
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