Hooked on HuntingPa
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Join Date: Oct 2013
Location: Southcentral pennsylvania
Re: Ruger Customer Service
I have dealt with rugers cs on three different occasions, and every time they took care of the issue with no questions asked, and no cost of anykind out of my pocket.
To give you an idea of how good they really are- i won a 77/17 blued barrel and boat paddle stock about 8 or so years ago, i used it hard for prbly 5 years, many many rounds through it, it started cracking cases on me.
I sent it back to ruger, at that time they had discontinued production of these particular style rifles, they confirmed that the chamber had somekind of problem but they had an outside company mfg the barrels for this rifle at the time of production and they could no linger get a replacement barrel with the same finish or the same length.
I recieved a call from them telling me to get on their website and choose ANY style rifle in ANY caliber and they would send it to me as a replacement free of any charge to me! I chose the hawkeye stainless and synthetic chambered in .204. I recieved it within the week. Not bad considdering i had 10 dollars in the origional .17 rifle, and used it hard for a number of years. Great customer service in my book!!