I know what your saying. My wife had a deer run into the side of her black wrangler a couple years ago. Not much damage, but put a small dent in the side.
Took it to body shop, they called said it was done.
When I went to pick it up, they had put several runs in the clear coat, then tried to sand and buff it out. It sat in the sunlight, and you could very easily see the run's, the sand marks, and buffer compound all over it !!
I went back in and got the owner, brought him out and showed him........I honestly think he was madder than me....
Having my own business and employees, I kinda felt bad for the owner and his embarrassment, but I was still mad !
I went back to get it the next day and it was flawless, the owner saw to that.
By the way, this was at a Nationwide authorized body shop.