Tactacam Customer Service Is 2nd To None !!! - The HuntingPA.com Outdoor Community
 
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post #1 of 2 (permalink) Old 05-12-2018, 01:41 PM Thread Starter
BHC
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Tactacam Customer Service Is 2nd To None !!!

So last Thursday after turkey hunting I came home to charge my Tactacam and it wouldn't charge, not sure if it was the USB cable or the USB port. I called Tactacam and they gave a RMA #, I mailed it out on Saturday they received it this morning, just got home from work and saw I got a email from them, stating they just shipped out free of charge a brand new Tactacam 4.0. I purchased it about 15 months ago. I will say this is great customer service, a company that backs up their product !!!


Just received my new Tactacam 4.0 from them.....What great customer service, and fast replacement from them !!!! I don't like have issues with stuff I purchase but it's going to happen, it's great to know a company will back up their products
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post #2 of 2 (permalink) Old 05-15-2018, 11:01 AM
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My Tactacam 4.0 won't stay in the 5x mode once I turn it off.... it keeps defaulting back to it's original setting..... at first I believed that it was meant to be this way, but after some study - I found out that it should stay in 5x mode till I physically change it.
Anyway I contacted Tactacam and they gave me a # but said that I needed something from my receipt ( which has long since been thrown away ). So I guess i'm just stuck manually putting it into the 5x mode every time I turn it on. Other than that, they truly are a great camera!!!!
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