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Join Date: Dec 2007
Location: Armstrong County
Re: Floors - HW vs Lam vs Vinyl
Had a Pergo lifetime guarantee put in 2 years ago, within 3 months it was pulling apart at the seams and the lamination was chipping off. A claims adjuster and flooring installer from where I bought it came and looked at the floor a few months ago, said everything was installed correctly, and the laminate flooring was defective, and that they have had quite a few complaints on Pergo. The house they visited before me, they said the exact same floor was put down in November 2013 and had the same defects as mine. Pergo is giving me a whole new floor, the problem is, now I have to move all the appliances and cabinets around in the kitchen and take the base trim off to re-do it. When a person pays for top of the line flooring with a lifetime guarantee, I wasn't expecting to be ripping it all out 2 years later. I had a nice hardwood floor under the old linoleum when we tore it up, and the guy that did the installation wanted to sand and finish it, I wish I would of went that route.